Town of North Castle Vacations & Trips from $481

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways

Great location and beautiful hotel. Poor AC - was very hot and unpleasant in the room . Broken toilet sit

Stayed in a 2 bedroom first 3 nights then moved to a 1 bedroom with balcony for 2 nights. Both rooms were clean but furniture was worn, torn and couch in 1 room had disgusting stains. In the 2 bedroom we did use a rollaway also which was the most uncomfortable rollaway I’ve ever slept on by far. For the most part the staff was very nice! Really liked the housekeeper Ana, the front desk check-in ; even though had small mishaps and the restaurant staff were all incredibly friendly but my call with the concierge on the first day of my check-in was beyond rude. I can easily say that I will not be staying here again!

Fabulous experience. Front desk staff was extremely helpful, friendly, and efficient. Especially while checking-in. Would come back again! Rooms are thoughtfully designed and have amazing views!

Good air con, great staff, near Times Square and very sentral